Modern Coast Express Ltd has announced the recruitment of customer care agents. Travellers outside a Modern Coast booking office. In a poster, the luxury bus company stated that successful candidates would be posted across the East African countries in which the company’s fleets operate. Job opportunities at Modern Coast Modern Coast operates within Kenya, Uganda, Tanzania and Rwanda. The customer care agents would be sent to Nairobi, Kampala, Kigali and Bunjumbura. To be considered, a diploma in communication or a related field would be desired of the ideal candidates. They were given until March 29 to make their applications via jobs@modern.co.ke. Elsewhere, Modern Coast is known for its charitable acts. Modern Coast facilitates stranded woman’s travel In October 2023, a distressed woman named Leah, who found herself stuck after being chased away by her husband, was offered a lifeline by the company’s staff on Accra Road in Nairobi. Leah had been turned away by other travel service providers who demanded full fare to allow her and her two-year-old child on board. She was visibly shaken as she recounted the trials and tribulations she had experienced in her quest to secure a ticket back home. According to the bus company, the traumatised mother begged them to accept the KSh 750 she had and book a ticket from Nairobi to Busia. As luck would have it, the kindhearted staff members empathised with her predicament and issued her a free ticket. They not only returned the KSh 750 that she had initially offered for a ticket but also provided them with a safe waiting area and a meal for the child. When the bus bound for Busia eventually arrived, Leah broke into tears with a heart full of gratitude as she boarded the vehicle back home. She left Nairobi with a deep sense of relief, vowing never to return to the city that had brought her so much pain. The incident was received with admiration online as social media users praised the company for being thoughtful.
by Kai Eli